Before use save your data which is in device cause some impotent like contacts, messages, emails, photos, videos, calendar, notes etc if in SD Card so no need to backup but I suggest first remove SIM Card, or SD Card in device after following this guide or need hardware related that to be working well which is device volume up, down or power keys for that solve need keys. Must be charged a battery up to 75% now let's go how to solve above issues using this guide
Procedure
- Press and hold Power (2 seconds) only after that Press and hold Volume Up button until Android Logo then leave only Power key Pressing continue Volume Up button until Reocvery logo
- Press Volume Down button for Android System Menu
- Select "Wipe Data / Factory Reset" from Volume Down button and then Press Power key for confirm
- Select "Yes — delete all user data" option using Volume Down key and Press Power for confirm
- You will see Wipe data processing after that done of that process
- Last select "Reboot System Now" wait for device start normal a few minute
- Congratulation you are done
Note : If Hang on logo, Restarting not solve using this guide then follow above relate post
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